J.A.P. Senior Care Services LLC Effective Date: July 20, 2026
J.A.P. Senior Care Services LLC (“J.A.P.,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through our website, https://japseniorservicesllc.com, and through our services, how we use and protect it, and the choices you have.
Who We Are
J.A.P. Senior Care Services LLC is a nurse-led, in-home senior care agency serving Jefferson and Shelby County, Alabama.
Main Office: 3659 Lorna Road, Suite 109, Hoover, Alabama 35216 Phone: (205) 253-6537 Email: hello@japseniorservices.com
Information We Collect
We collect information you voluntarily provide to us when you:
- Submit our contact or consultation request form (name, phone number, email address, and details about your care needs)
- Submit our caregiver employment application form (name, phone number, email address, work history, certifications, and related employment information)
- Call, text, or email us directly
- Communicate with us during the course of receiving our services or employment
We also automatically collect limited technical information when you visit our website, such as your IP address, browser type, pages visited, and general usage data, through cookies and analytics tools (see “Cookies and Analytics” below).
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and consultation requests
- Schedule consultations, assessments, interviews, and appointments
- Evaluate employment applications and manage hiring and onboarding
- Provide, coordinate, and improve our in-home care services
- Send service-related communications, including appointment reminders and updates, by phone, email, or text message (with your consent — see “SMS/Text Messaging” below)
- Comply with legal, regulatory, and licensing obligations
How Your Information Is Stored
Your information is stored in secure, access-controlled business systems, including our customer relationship management (CRM) platform. Access is limited to authorized J.A.P. staff who need the information to perform their duties. We use reasonable administrative, technical, and physical safeguards to protect your information; however, no method of transmission or storage is 100% secure.
How We Share Your Information
We do not sell your personal information. We do not share your personal information with third parties for their marketing purposes.
We may share information only in the following limited circumstances:
- Service providers: with trusted vendors who help us operate our business (such as our CRM, scheduling, communications, and website hosting providers), who are permitted to use it only to provide services to us
- Legal requirements: when required by law, regulation, court order, or to protect the rights, safety, or property of J.A.P., our clients, or others
- Business transfers: in connection with a merger, acquisition, or sale of business assets, subject to this policy
SMS consent is not shared with third parties or affiliates for marketing purposes.
SMS/Text Messaging
If you provide your phone number and opt in to receive text messages from J.A.P. Senior Care Services LLC — for example, by checking the SMS consent box on one of our website forms — you agree to receive text messages from us related to your inquiry, consultation scheduling, appointment reminders, caregiver application status, interview scheduling, onboarding updates, and employment opportunities.
- Message frequency varies.
- Message and data rates may apply.
- Opting out: Reply STOP at any time to unsubscribe from text messages.
- Help: Reply HELP for assistance, or contact us at (205) 253-6537 or hello@japseniorservices.com.
- Consent is not a condition of purchase, service, or employment. You may choose not to receive text messages and still use our services or apply for employment with us.
Phone numbers and SMS opt-in consent collected for text messaging are used solely for the purposes described above. SMS consent is not shared with third parties or affiliates for marketing purposes.
Cookies and Analytics
Our website uses cookies and similar technologies, including Google Tag Manager and analytics tools, to understand how visitors use our site and to improve your experience. These tools may collect information such as your IP address, device and browser information, and pages visited. You can control or disable cookies through your browser settings; some site features may not function properly without them.
How Long We Retain Your Information
We retain personal information only as long as necessary for the purposes described in this policy, to provide our services, to comply with our legal and regulatory obligations, and to resolve disputes. Employment application information is retained in accordance with applicable employment record-keeping requirements.
Your Rights and Choices
You may:
- Request access to the personal information we hold about you
- Request that we correct or update inaccurate information
- Request that we delete your personal information, subject to information we are required to keep for legal, administrative, or security purposes
- Opt out of text messages at any time by replying STOP
- Opt out of marketing emails by using the unsubscribe link in any such email
To exercise any of these rights, contact us at (205) 253-6537 or hello@japseniorservices.com.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us:
J.A.P. Senior Care Services LLC 3659 Lorna Road, Suite 109, Hoover, Alabama 35216 Phone: (205) 253-6537 Email: hello@japseniorservices.com